Terms of Service
Operated by AutoNexus Pty Ltd · Effective Date: 4 March 2026 · Version: 2026-03-04
1. Introduction
1.1. These Terms of Service (“Terms”) govern your use of the Renovatr design and renovation project management platform (“Service”), operated by AutoNexus Pty Ltd (“AutoNexus”), a company registered in the Republic of South Africa.
1.2. By creating an account or using the Service, you (“you”, “your”, “User”) agree to be bound by these Terms and the Privacy Policy.
1.3. If you do not agree to these Terms, you may not use the Service.
2. Service Description
2.1. Renovatr provides a cloud-based platform that enables interior designers, renovation professionals, and project managers to:
- Track and manage design and renovation projects
- Manage clients, subcontractors, and suppliers
- Create and track deliverables, tasks, and procurement items
- Generate quotes, cost estimates, and invoices
- Document project progress with photo evidence
- Share project progress with clients via a secure portal
- Generate reports for business and financial purposes
- Create and reuse project templates
2.2. The Service is intended for interior design and renovation professionals managing residential and commercial projects.
2.3. The Service is provided “as is” and “as available”. AutoNexus does not guarantee uninterrupted or error-free operation.
2.4. Delivery of invoices, portal links, or communications via email is subject to the reliability of third-party email providers and recipient systems. AutoNexus does not guarantee delivery or receipt of electronic communications.
2.5. Certain features may be released in beta and may be subject to change.
3. Eligibility
3.1. You must be at least 18 years old and legally capable of entering into binding contracts to use the Service.
3.2. By using the Service, you represent that all information you provide is accurate, current, and complete.
4. Account Registration and Security
4.1. You must register for an account to use the Service. You agree to provide accurate information and keep it updated.
4.2. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
4.3. You must notify AutoNexus immediately of any unauthorised use of your account.
4.4. AutoNexus reserves the right to suspend or terminate accounts that violate these Terms or remain inactive for extended periods.
5. Subscription and Payment
5.1. The Service is offered on a subscription basis. Current pricing and subscription tiers are displayed on the Renovatr website.
5.2. Subscription fees are billed monthly in advance in South African Rand (ZAR).
5.3. AutoNexus may change fees upon 30 days' written notice. Continued use of the Service after a fee change constitutes acceptance of the new fees.
5.4. All fees are non-refundable except as required by law or as expressly stated in these Terms.
5.5. AutoNexus may suspend access to your account if payment is not received within 14 days of the due date.
6. Trial Period
6.1. AutoNexus may offer a free trial period at its discretion. During the trial, you have access to the Service's features as specified.
6.2. At the end of the trial period, your access will be suspended unless you subscribe to a paid plan.
6.3. AutoNexus reserves the right to modify or discontinue trial offers at any time.
7. Acceptable Use
7.1. You agree to use the Service only for lawful purposes and in accordance with these Terms.
7.2. You may not:
- Use the Service for any illegal activity
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorised access to the systems supporting the Service
- Interfere with or disrupt the Service
- Use the Service to harass, abuse, or harm others
- Resell or redistribute the Service without written consent from AutoNexus
- Use automated systems to access the Service without permission
7.3. You are solely responsible for ensuring your use of the Service complies with all applicable laws, including the Protection of Personal Information Act (POPIA) and tax legislation.
8. Your Data
8.1. You retain ownership of all data you upload to the Service (“Your Data”), including project information, client details, financial records, photographs, and documents.
8.2. You grant AutoNexus a limited licence to store, process, and display Your Data solely for the purpose of providing the Service to you.
8.3. You are responsible for:
- The accuracy and legality of Your Data
- Obtaining any necessary consents from clients, subcontractors, or third parties whose personal information you upload
- Maintaining your own backups of Your Data
8.4. AutoNexus will handle personal information in accordance with the Privacy Policy and the Protection of Personal Information Act (POPIA).
8.5. You may request the deletion of Your Data at any time by contacting AutoNexus. Upon termination of your account, AutoNexus will delete Your Data within a reasonable period, unless retention is required by law or for legitimate business purposes.
8.6. For purposes of the Protection of Personal Information Act, 2013 (POPIA), you act as the Responsible Party in relation to client and subcontractor personal information, and AutoNexus acts as an Operator processing such information on your behalf.
9. Client Portal
9.1. The Service may allow you to share project progress with your clients via secure portal links. You are responsible for managing access to these links and ensuring they are shared only with intended recipients.
9.2. AutoNexus is not liable for any unauthorised access resulting from your sharing of portal links.
10. Intellectual Property
10.1. The Service, including its software, design, logos, and content (excluding Your Data), is owned by AutoNexus and protected by intellectual property laws.
10.2. AutoNexus grants you a limited, non-exclusive, non-transferable licence to use the Service for its intended purpose during your subscription.
10.3. You may not copy, modify, distribute, sell, or lease any part of the Service without written consent from AutoNexus.
11. Disclaimer of Warranties
11.1. The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory.
11.2. AutoNexus does not warrant that:
- The Service will meet your specific requirements
- The Service will be uninterrupted, timely, secure, or error-free
- The results obtained from the Service will be accurate or reliable
- Any errors in the Service will be corrected
11.3. The Service does not constitute legal, tax, or financial advice. Any quotes, invoices, cost estimates, reports, calculations, or documents generated by the Service are based solely on data you provide and are for informational purposes only.
11.4. You are solely responsible for:
- Verifying the accuracy of all quotes, invoices, cost estimates, reports, and calculations before relying on them
- Ensuring compliance with SARS requirements and tax legislation
- Seeking professional advice from qualified accountants, attorneys, or tax practitioners
12. Limitation of Liability
12.1. To the maximum extent permitted by law, AutoNexus shall not be liable for any:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages arising from your use of or inability to use the Service
- Damages arising from reliance on any quotes, invoices, cost estimates, reports, or calculations generated by the Service
- Damages arising from unauthorised access to your account or data
12.2. The total liability of AutoNexus for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
12.3. These limitations apply regardless of the legal theory on which the claim is based, including breach of contract, negligence, or other torts.
12.4. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such cases, the liability of AutoNexus will be limited to the maximum extent permitted by law.
13. Indemnification
13.1. You agree to indemnify, defend, and hold harmless AutoNexus Pty Ltd, its directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any applicable law
- Your Data or content you upload to the Service
- Any dispute between you and your clients, subcontractors, or suppliers
14. Termination
14.1. By You: You may terminate your account at any time by contacting AutoNexus or using the account settings. No refund will be provided for the current billing period.
14.2. By AutoNexus: AutoNexus may suspend or terminate your account immediately if:
- You breach these Terms
- You fail to pay subscription fees
- AutoNexus is required to do so by law
- AutoNexus discontinues the Service
14.3. Upon termination:
- Your right to use the Service ceases immediately
- All active client portal links associated with your projects will be revoked
- AutoNexus will delete Your Data within a reasonable period, unless retention is required by law
- Provisions that by their nature should survive (including disclaimers, limitations of liability, and indemnification) will remain in effect
15. Changes to the Service and Terms
15.1. AutoNexus may modify the Service at any time, including adding, changing, or removing features.
15.2. AutoNexus may update these Terms from time to time. You will be notified of material changes via email or through the Service.
15.3. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
15.4. If you do not agree to the updated Terms, you must stop using the Service and terminate your account.
16. Governing Law and Disputes
16.1. These Terms are governed by the laws of the Republic of South Africa.
16.2. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of South Africa.
16.3. Before initiating legal proceedings, you agree to attempt to resolve any dispute informally by contacting AutoNexus at autonexusbusiness@gmail.com.
17. General Provisions
17.1. Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and AutoNexus regarding the Service.
17.2. Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
17.3. Waiver: Failure by AutoNexus to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
17.4. Assignment: You may not assign your rights under these Terms without written consent from AutoNexus. AutoNexus may assign its rights without restriction.
17.5. Force Majeure: AutoNexus shall not be liable for any failure or delay in performing obligations due to circumstances beyond reasonable control, including natural disasters, power outages, or internet disruptions.
18. Contact
If you have any questions about these Terms, please contact:
AutoNexus Pty Ltd
Email: autonexusbusiness@gmail.com